Let’s get you back to the perfect flip.
For gameplay, collection, Game Center, or purchase help, email alan@alanspring.com.
What to include
Tell us your device model, iOS or iPadOS version, app version, what happened, and the steps that led to it. Screenshots can help. For a purchase issue, include the purchase date and Apple transaction reference if available. Never send your password or complete payment details.
Coins or purchased content missing?
Check the Apple account used for the purchase and your purchase history. Reopen the app. If the content is still missing, contact support before making the same purchase again. Consumable coins are spent in the game and are not automatically restorable like non-consumable purchases.
Game Center help
Check that you are signed in to Game Center in your device settings. Apple service availability and your account settings can affect its features.
Refund requests
Apple handles purchase billing and refund requests. Visit Apple’s Report a Problem to check your options.